📦 Refund Requirements:
The product must be new, unused, unwashed, or undamaged.
Original packaging and accessories must be retained.
Customers must submit a refund request within 7-30 days of receiving the product (the specific timeframe may vary depending on national regulations and industry standards).
🔁 Non-refundable Circumstances:
Customized products unless there are quality issues.
Exceeding the application deadline or damage not caused by the product.
💳 Refund Process:
Contact our customer service and provide your order number and relevant information.
Wait for customer service review and confirmation (usually 1-3 business days).
Once approved, we will refund the original payment within 3-7 business days.
🚚 Return Shipping Information:
Return shipping costs will be borne by us for quality issues.
Return shipping costs will be borne by the customer for non-quality issues.
📞 Contact Us:
For assistance, please contact us via email or chat.